Payment Policy
Last Updated: October 7, 2026
Dropfilterstore accepts secure electronic payments for orders placed through our website. All prices and checkout transactions are displayed in U.S. dollars (USD).
Accepted Payment Methods
Dropfilterstore currently accepts:
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
- Visa Electron
Only payment methods displayed as available during checkout can be used to complete an order.
Payment Processing
Payment information is submitted through the payment services available at checkout.
A payment must be successfully authorized before an order can proceed through normal processing. If a payment is declined or cannot be verified, the order may not be completed.
Billing Information
Please enter accurate billing and payment information during checkout.
Incorrect card details, billing information, or unsuccessful authorization may delay or prevent completion of an order.
Prices and Charges
All product prices are shown in USD.
Any applicable order charges are displayed during checkout before the customer submits the order. Dropfilterstore does not add undisclosed charges after checkout.
Payment Security
Dropfilterstore uses the checkout and payment-processing systems available through our online store to handle payment transactions.
For your protection, never send full payment-card information through email, live chat, or other customer-support messages.
Failed or Declined Payments
If a payment is declined:
- Review the payment information entered at checkout.
- Confirm that the selected payment method is active.
- Try another accepted payment method if available.
- Contact your payment provider if the issue continues.
Dropfilterstore cannot override a card issuer's or payment provider's authorization decision.
Order Verification
In some cases, an order may require additional review when payment or order information cannot be confirmed.
If we need information from you regarding an order, Dropfilterstore will contact you using the details associated with your purchase.
Refunds
Approved refunds are processed by Dropfilterstore within 10 business days.
Refund eligibility is governed by our Refund & Return Policy. Additional posting time after a refund is processed may depend on the customer's payment provider.
Contact Dropfilterstore
For payment or billing questions:
Dropfilterstore
Email: support@dropfilterstore.com
Phone: +1 (505) 952-3897
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States
Live Chat: Available
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Response Time: Within 24 business hours