Shipping policy

Last Updated: October 7, 2026

Dropfilterstore currently ships within the United States only. Standard shipping is free on eligible orders.

Order Processing

Orders are processed within 1–3 business days.

Our daily order cut-off time is 5:00 PM Mountain Time (MT). Orders placed after the cut-off begin processing on the next business day.

Shipping Cost

Standard Shipping: Free

There is no standard shipping charge for eligible U.S. orders.

Delivery Time

Our estimated shipping timeline is:

  • Processing: 1–3 business days
  • Transit: 4–5 business days
  • Estimated total delivery time: 5–8 business days

Delivery times are estimates and may occasionally be affected by carrier delays or circumstances outside Dropfilterstore's reasonable control.

Shipping Carriers

Orders may be delivered using:

  • USPS
  • FedEx
  • UPS

The carrier used may vary depending on the order and delivery destination.

Shipping Area

Dropfilterstore currently serves United States addresses only.

We do not currently offer international shipping.

Address Accuracy

Please review your shipping information carefully before completing checkout.

If you notice an address error after placing an order, contact Dropfilterstore as soon as possible. We will review the request based on the order's current processing status.

Delivery Issues

If your order has a delivery issue, contact our support team with your order information.

For an item that arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, consistent with our Refund & Return Policy.

Shipping and Returns

Eligible returns include a free prepaid return label, free return shipping, and no restocking fee.

For complete eligibility and refund requirements, please review our Refund & Return Policy.

Contact Us

For shipping or delivery questions:

Dropfilterstore
Email: support@dropfilterstore.com
Phone: +1 (505) 952-3897
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States
Live Chat: Available
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Response Time: Within 24 business hours